Krakow hotel - Booking rules
| 1. RESERVATION |
| Reservation of any service
in www.krakow-hotel.info System can be made once the given reservation
form has been properly filled in and submitted. |
| 2. PAYMENT |
A Reservation can be made provided
that the User enables the System to charge their valid credit card.
- CREDIT CARD
In case of making the payment by a credit card, the User is
supposed to enter all the required card details. The authorisation
and the charging is processed in the PolCard System using a
code of 128 bits. The System Operator will reserve the whole
sum of money and after 7 days the card will be charged. If the
credit card authorisation fails, the reservation will not be
confirmed.
- Any additional services not included in the reservation
request have to be paid for by the User at the spot. The basic
payment currency for each booking is the Polish Zloty (PLN) and
thus only offers in PLN are most competetive.
- The other counterparts in EUR or USD are to be regarded as
estimations accordingly to the average exchange rates. The
ultimate price confirmation is displayed on the www pages of
POLCARD, the cooperating credit card authorisation company. Any
possible minor discrepancies are due to various currency
exchange rates being currently apllied by both your credit card
authorisation centre and your bank.
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| 3. CONFIRMATION |
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The System displays both all the services available ONLINE (confirmed automatically at once on the basis of the special allotment of services reserved for the Users) and all the services available ON REQUEST entailing the Operator's confirmation. In the latter case, the confirmation is sent in within 24 hours on the e-mail address given in the Reservation form. The confirmation includes all the essential details of the reservation or a notice notifying of no vacancies available. Once the Confirmation has been sent in, the Reservation is certain to be complete.
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| 4. CANCELLATION |
- In case of cancelling a Reservation the following charges are made:
- 10 USD as long as the cancellation is made at least 3 days before the starting date of the service
- 100% of the total reservation cost if the cancellation is made later than 3 days before the starting date of the service (in case of a hotel booking - 100% of the cost of the first night)
- 100% of the total reservation cost if the User resigns from using the service without making a formal cancellation through the System (one should fill in and submit the Cancellation form)
- 100% of the total reservation cost in case of no-show or refusal to use all the reserved services without making the necessary changes
- All the due amount of money owing to the cancellation will be sent back by bank transfer onto the bank account entered in the Cancellation form.
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| 5. PERSONAL DATA |
All the System
users hereby agree to have their personal data recorded in the System
database of Polish Travel Quo Vadis and Net Travel, for the Reservation
purposes only and in full accordance to the Polish Law of the 29
Aug 1997.
All the users are entitled to view and make any changes in their personal data record.
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